General
Why choose RECO? RECO's mission is making high-level recovery accessible. Products are priced below premium competitors without cutting core functionality.
Is RECO HSA/FSA eligible? Yes.
Can I pay over time? Yes, on orders $50+ via Shop Pay installments.
Shipping & Returns
What's the shipping time? Standard shipping: 3-7 business days after processing (custom saunas/cold plunges: 8-12 weeks). Orders process within 1-3 business days before shipping.
What's the return policy? 30 days from delivery. Contact via email or Instagram DM to start a return.
What's the warranty? 1 year on electronic devices.
Product
Are RECO massage guns TSA approved? Yes, the RECO ELEMENT, RECO TIDAL, Leg Compression Sleeves, and RECO Cupping device are all TSA approved for carry-on.
How do I clean my RECO device? Power off, wipe with disinfectant wipes; for liquid exposure, use a lightly dampened cloth with water or an alcohol-based solution, then dry with a lint-free cloth.
Payment
What payment methods are accepted? Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Meta Pay.