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Explore our most frequently asked questions.
General Questions
Why choose RECO? Plus

We are where value meets price. Our mission is to make high level recovery accessible to the masses. Recovery is essential for tension relief, longevity, and performance to name a few. We take pride in delivering exceptional products that won't break your bank.

How can I get a discount? Plus

If you haven't yet click the "GET 10% OFF!" bubble on the bottom left of your screen and join our email list to receive 10% off!

How long does shipping take? Plus

Shipping typically takes 3-5 business days after processing.

Can I buy now pay later? Plus

Yes on orders that total $50 or more. Spread the cost of our products over time using Shop Pay at checkout.

Product Questions
What makes RECO Technology the best on the market? Plus

We take pride in our technology producing premier recovery outcomes for our customers. Each device goes through a series of rigorous product development trials to perfect the engineering behind our cutting-edge technology. We are the affordable, quality assured brand in the space.

What are the benefits to percussion therapy? Plus

If you need improvement on any of the following you have come to the right place. Here's a list of the benefits to percussion therapy backed by science:

  • Reduced muscle tension
  • Improved circulation
  • Stimulation of the lymphatic system
  • Decreases soreness after workouts
  • Improved sports performance and muscle mass
  • Improved rehabilitation from injuries
  • Provides pain relief
  • Stimulates the nervous system
  • Facilitates lactic acid release
  • Increased mobility, flexibility, and pliability
  • Injury prevention
  • Breaks up scar tissue
Is the VITAL GRIP safe? Plus

Yes the VITAL GRIP is completely safe when used with caution. Make sure to follow directions in the User Manual.

Also refer to the "How to Use" video on the product page.

What are the essential components of the RECO TIDAL? Plus

With 30 speeds you are able to find the exact amount of pressure you would like on you muscles, to ensure maximum recovery. Along with this, at such a price, it is difficult to find a gun with such great quality and efficiency.

What are the essential components of the RECO ELEMENT? Plus

With 20 speeds, and a heating and cooling feature the RECO ELEMENT is one of the most advanced technologies in the wellness space. It enables one to maximize comfort and recovery with a variety of speeds and temperatures.

What are the benefits to Leg Compression Sleeves Plus
  • Boosts circulation and lymphatic drainage
  • Reduces delayed onset muscle soreness
  • Decreases swelling and stiffness
  • Relieves muscle fatigue
What do each of the attachments do? Plus

Click here and scroll for RECO TIDAL attachment uses.

Click here and scroll for RECO ELEMENT attachment uses.

What does the VITAL GRIP help with? Plus

Benefits of Cupping Therapy:

  • Reduces pain and inflammation.
  • Decreases muscle tightness.
  • Improves blood flow.
  • Increases range of motion.
How do I change the settings on my RECO ELEMENT Plus

The temperature settings can only be changed when the heating attachment is screwed on.

1. Make sure the heating attachment is firmly secured on the gun.

2. Turn on your device.

3. Lightly press the power button on the back of the gun so the left screen shows a "C".

4. Adjust the temperature using the + and -. Temperatures range from 35 to 65.

5. Lightly press the power button to return to the level adjusting setting.

How do I charge my devices? Plus

All devices come with a charging cord. It is important to keep the power off while charging your devices.

How do I clean my devices? Plus

Check User Manuals for device specific cleaning and maintenance.

  1. Ensure that the device is powered off
  2. Use disinfectant wipes on each part of your device for sanitization.
  3. If device is exposed to any liquids like sweat, lotions, sunscreen, pool water, salt water, or any other substances lightly dampen cloth with water or an alcohol based solution and dab the surfaces. This will also help if damaged from makeup, soap, dirt, or any other stain.
  4. Make sure to dry the device with a gentle, smooth cloth that won't scratch, and free of any fibers or lint.
Safety Guide Plus

Click here to find the User Manuals for each device. Use with caution.

Order Questions
How do I track my order Plus

Upon placing your order you will receive a confirmation email, once we ship the order you will recieve a tracking number which can be used to track your items. If any trouble arise please contact us by phone or by email.

How long does shipping take? Plus

Standard shipping takes 3-4 business days while Economy takes 5-8 business days.

How do I use a discount code? Plus

Enter your code at checkout!

Can I change and/or cancel my order? Plus

If a problem arises in an order please, email, call, or Instagram DM us, and we will do our best to settle any arrangements.

What is Shop Pay? Plus

Shop Pay offers you the option to pay for orders over $50 in installments to maximize your budget.

What forms of payment do you accept? Plus

We accept Visa, Mastercard, American Express, Discover and Diners Club. We take them through Apple Pay, Google Pay, and Meta Pay.

What is your return policy? Plus

Returns are allowed up to 30 days after receiving ones order, to begin the process please email or Instagram DM us.

What is your warranty policy? Plus

Click HERE for our warranty policy.

Support Plus

Click Here to contact our support team!

You can also email us at getreco.shop@gmail.com